Since 1984, TLN Media Group has been at the heart of Canada’s multicultural media landscape, connecting millions of Canadians through diverse, culturally rich content. From our flagship channel, TLN TV, to our leading Spanish and Italian language services, Univision Canada, Mediaset Italia, and TGCOM24, we’ve built a legacy of storytelling that transcends language and borders. Our unique channels, including Telebimbi, Teleniños, and EuroWorld Sport TV, bring communities together through entertainment, culture, and shared experiences.

As an independent, immigrant-owned organization, we take pride in our role as a multicultural advocacy leader. We’re not just telling stories; we’re building bridges between cultures and generations, celebrating diversity through our content and events like the iconic TD Salsa in Toronto/Salsa on St. Clair festival – Canada’s largest Latin-themed festival and street party that brings the vibrant spirit of Latin culture to life in the heart of Toronto.

We are looking for a highly motivated, resourceful, and hands-on team player to join us. If you are excited by the prospect of supporting a dynamic team in television media and playing a key role in representing Canada’s most influential multicultural media organization, then this is the job for you!

The IT Coordinator will be responsible for supporting the IT Lead and providing daily technical support for computer network users, for both hardware and software inquiries.

• Responsible for providing technical support to users.
• Daily monitoring of the IT Inbox, providing quick responses to user issues, and escalating issues as needed.
• Responsible for configuring hardware and software, setting up printers or routers, and repairing equipment.
• Provide front and back-end technical support and solutions for digital assets.
• Prepare computers for new users according to job specifications, including specific software and network domain access.
• Ensure IT procedures, workflows, and documentation related to processes and platform operations are followed.
• Maintain, grant, and remove access to MS Office 365, including ongoing updates to groups/distribution lists and security access to network files/folders in Domain Controller.
• Maintain licenses and upgrade software when needed.
• Other duties and ad-hoc projects as needed.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 1-2 years of working experience in the IT industry or a customer service support role.
• Experience with Microsoft Office platforms, specifically Office 365.
• Strong technical skills with Windows Server OS (Windows 2012 R2, 2016, 2019) and Desktop OS (Windows 10).
• Basic knowledge of VMWare, Proxmox, and backup services such as Veeam is an asset.
• Knowledge of networking, TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
• Ability to quickly assess and troubleshoot problems.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong organizational skills, accuracy, attention to detail, and a keen problem-solver.
• Ability to multitask, prioritize, work well under pressure, and meet strict deadlines in a fast-paced environment.
• Must be a confident, resourceful, and dedicated individual.
• Experience in broadcast media and fluency in Spanish/Italian would be a distinct advantage.

• Be part of a dynamic, diverse, and supportive team that values your ideas and contributions.
• Work in a role that allows you to make a real impact in the multicultural community.
• Enjoy opportunities for growth and professional development in Canada’s most influential multicultural media company.